Returns & Exchange Policy
Returns
We currently do not offer returns on orders.
Damaged Products
If you receive a damaged product, we offer a replacement/exchange.
To request an exchange:
- Contact us within 48 hours of delivery
- Share clear images or videos of the damaged product
Exchange Process
Once verified, we will arrange a replacement at no additional cost.
Refunds
Refunds are generally not applicable. In special cases, our team will review and process accordingly.
For assistance, contact us via WhatsApp or email.
Cancellation Policy
At Doodly India, we understand that plans can change. Please review our cancellation policy below:
Order Cancellation
You can cancel your order only before it has been shipped.
How to Cancel an Order
To request a cancellation:
- Submit a cancellation request from the My Orders section on our website
- Contact us on WhatsApp for faster assistance
Important Notes
- Once your order has been shipped, it cannot be canceled
- Cancellation requests are subject to approval based on order status
Refund for Cancelled Orders
If your cancellation is approved:
- The refund will be processed to your original payment method
- Refund timelines may vary depending on your payment provider
For any help regarding cancellations, feel free to contact us via WhatsApp or email during business hours.